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Post by Master Shake on May 6, 2008 23:34:45 GMT
I don't consider this a whinge as such - I see this thread as my sanctuary away Crapper - sorry, Charter - Communications and their head-up-their-ass method of doing business.
I realize the irony of having to use one of their services to come and complain about them, but still...
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Post by Lieutenant Columbo on May 7, 2008 0:06:56 GMT
 I know what you mean... anyhow it IS a whinge I say... it's not 'comedy' - unless secretly ye find it funny... which ginen the stress it's causing you, I doubt it! Go on... admit it... ye KNOW I'm reet - slef-actualisation is the key... once you'verealised that I'm right all the time AND perfect, then we can move onto the next stage! The Church Of Rab has spoken... soon you'll be giving me yer dosh!!! N. |
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Post by Master Shake on May 7, 2008 14:36:25 GMT
I know what you mean... anyhow it IS a whinge I say... it's not 'comedy' - unless secretly ye find it funny... which ginen the stress it's causing you, I doubt it! Go on... admit it... ye KNOW I'm reet - slef-actualisation is the key... once you'verealised that I'm right all the time AND perfect, then we can move onto the next stage! The Church Of Rab has spoken... soon you'll be giving me yer dosh!!! N. I'm not sure if it's funny - but it's definitely laughable! |
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Post by Lieutenant Columbo on May 10, 2008 19:50:15 GMT
Then t'as achievd something at least! N. |
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Post by Master Shake on Jun 26, 2008 20:34:41 GMT
Another thrilling chapter in the ongoing battle between Shake and Charter:
Last Friday, naturally at about ten at night, my Moxi Box started acting odd. Sound was ONLY playing on stuff I was recording, not on live TV. I try resetting the box manually. No good. Call them, go through their tedious automated system then finally get a real person. I specifically say, "I'm having a sound problem with my DVR." Amazingly, he tells me to manually reset it. I already did, I tell him.
Silence.
Finally, he says their records show we have two cable outlets. I confirm this. Then - in a show of absolute brilliance, I thought - he asks me if the problem is with my cable box.
After banging my head against the wall multiple times, I point out to him, I already stated "my DVR" and he already suggested I reset the box. "Oh yeah," he says, somewhat subdued. He says he'll "send a signal" to the box that should solve the problem. I'm pessimistic. That rarely works. Okay, he says, he'll send a tech guy out - on Tuesday morning! Having little choice, I agree. He says, however, that the all-powerful omnipotent signal he's sending may take ten minutes or so to hit the box. I grudgingly 'accept' this and hang up.
Amazingly, Hey Presto, ten mins later, the Moxi's problem appears to have solved itself! Moxi is working fine. But...I notice the lights on the cable-phone-modem acting in a most peculiar way, and the ominous words "NO LINE" emblazoned across the display of the phone handset.
Cursing, I decide that the stupid signal he sent must have been so strong to the Moxi, it somehow overpowered the phone-modem, knocking the phone out. Cursing Charter, and not wanting to waste credit on my mobile trekking through that bloody automated thing again, I head out to the phone box. I FINALLY get to the bit where it says, "For telephone support, press 'x'" and I press x, only to be informed by a robot that they're aware of an outage in the area and are working on it.
So, it was just (apparently) an amazing coincidence, but the stupid phone didn't come back until Saturday morning.
Bloody Charter!
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