Post by Stan Butler on Oct 15, 2007 17:06:11 GMT
gary said:
Well, once again we're having communication trouble because of Virgin Media. We are now unable to make outgoing phone calls. It's been like this since Sunday. I rang them on Monday to sort it out. I was on the phone for 90 minutes trying to sort it... If you're wondering, we can still dial out if we use a prefix number which then creates a separate bill to BT, which I'm not happy about seeing as we already pay a monthly fee to Virgin which includes call costs...Anyway, after 90 minutes of being passed around to different people (who, for some reason couldn't get my account details up for quite some time), they eventually told me it would be sorted out within 48 hours.
I'm still waiting....
And I'm not looking forward to having to make another call to them. Sadly, no other phone company can offer a better deal than what we have at the moment, so we're stuck with them for now.
Well, as you can see, it was just over a month since our phone trouble started. Virgin still haven't sorted the phone line out. I rang them the other day and they told me it could be yet another 10 days before it is. Sod that for a game of soldiers!
Luckily now, we have found a similar deal with 'Sky', which I've organised to be set up within the next couple of weeks, so then I'll be glad to give Vigin the boot.
Hopefully Sky will give us a better service.
And, if Virgin approach me again in a shopping centre (which they do frequently), I will simply use a phrase that used to be well used by the late Bernard Manning....
"GET F*CKED!"
